1. INTRODUCTION
At Lesto Circular (“we” , “our” , or “us”), we are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and is committed to respecting the privacy rights and concerns of all User of our Lesto Circular website. “Users” refers to a user who registers for an account with us for use of the services, including both buyers and sellers (individually and collectively, “Users” , “you” , “your”) We recognize the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your personal data. This Privacy policy is designed to assist you in understanding how we collect, use, disclose and/or process the personal data you have provided to us and/or we possess about you, whether now or in the future, as well as to assist you in making an informed decision providing us with any of your personal data.
2. TYPES OF PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT
To provide our products and services, respond to your questions, manage your account and/or fulfill your request, we may need to process your personal information. This may include:
- Basic details like your name, address, telephone number, mobile phone number and email address
- Technical data including language, postcode, area code, unique device identifier, location and the time zone where Lesto Circular are offered or used
- Electronic data such as IP addresses, activity logs, online identifiers and location data which we collect when you use use or receive our products and services
- Inferred data generated by automated systems or artificial intelligence such as behavioural profiles, risk scores, or service preference based on your interactions with our products and services
3.0 DISCLOSURE OF YOUR INFORMATION
We may use your personal information for one or more of the following purposes:
- Customer Relationship and Account Management
- To process your registrations, requests or enquiries related to our products and services
- To manage and maintain your account with us including updates, consolidation or improvement to our records
- Service Delivery and User Experience
- To enhance your experience with our digital platforms, including improving the usability and notifying you of updates or changes
- To provide customer support, data verifications and market research
- To collaborate with affiliates, partners and service providers for seamless service delivery, including system integration and data migration
- Marketing and Promotions
- To share offers, updates and promotions from us or our trusted partners and/or affiliates via email, social media or other channels
3.1 DATA PROCESSING
- We may use automated systems, including artificial intelligence to process your personal information for purposes such as service personalisation, fraud detection, risk assessment, and operational efficiency. These systems may analyse your interactions, preferences, and behaviours to generate insights or make decisions that support our services
- Where such processing may significantly affect you, we will ensure appropriate safeguards are in place, including the right to request human intervention, express your point of view, or contest the decision
4.0 SECURITY OF YOUR DATA
4.1 Security of your personal information
- We treat your personal information as an important asset and take steps to keep it safe and secure. To safeguard your personal information from loss, theft, misuse, unauthorised access, disclosure, alteration or destruction, we implement a range of physical, administrative and technical safeguards.
- Our employees are trained to handle the personal information properly. Any failure to comply with our data protection standards may result in disciplinary action, in accordance with our internal policies.
5.0 RETENTION OF DATA
We retain your personal data for as long as necessary to fulfill the purposes outlined above or as required by law. This includes while your account is active, while we are providing you our products or services, or as required by law. We manage your personal information in accordance with this Privacy Notice, our agreements with you, our internal retention policies, and applicable laws. Once no longer needed, we will securely delete or anonymize it.
6.0 YOUR RIGHTS
Under the PDPA, you have the right to:
- Access and correct your personal information. If you believe the information we held is inaccurate, incomplete, misleading or not up-to-date, you may submit a request to lesto.hq@gmail.com
- In some cases, we may not be able to grant access to your personal information for example, if we cannot verify your identity, if the information requested is commercially sensitive, or if we receive repeated requests for the same information. In such cases, we will inform you of the reason.
- Withdraw your consent at any time (which may affect our ability to provide certain services)
8.0 CONTACT US
If you have any questions about this Privacy Policy or how we handle your personal information, kindly contact our team
Email: lesto.hq@gmail.com
Phone: +60179593168 (Monday to Friday 9.00 to 18.00)
9.0 CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date
CONSENT
By submitting your information via our registration form, you consent to the collection and use of your personal data in accordance with this Privacy Policy
Last Update: 17 October 2025